User Service Agreement


Please read carefully the "Pay OTC365 Service Agreement" (hereinafter referred to as "this Agreement"). This agreement applies to users accessing and using any services provided by Blockchain Holdings Inc. (hereinafter referred to as "Pay OTC365" or "us"), including But not limited to the website www.Pay OTC365.com (hereinafter referred to as "Pay OTC365" or "the platform") and the mobile application client and wallet services we provide (collectively referred to as the "service").

When the user clicks the consent button on the registration page of this platform, completes the registration procedure, and obtains the account and password of the platform, it is deemed that the user has known, understood and accepted, and agrees to this agreement and what the platform has published or may publish in the future All legal agreements, operating rules and related statements. All rules, statements and instructions are an integral part of the agreement and have the same legal effect as the body of this agreement. If the user does not agree to be bound by this agreement, please do not access or use this service.

Please note that Pay OTC365 has the right to modify this agreement without prior notice. Please check this agreement regularly, because your continued use of the platform will be deemed irrevocable to accept any amendments. This clause does not involve legal relationships and legal disputes between Pay OTC365 users and other users due to digital asset transactions.

For the convenience of users, all content on this platform may be available in multiple languages. If there is a conflict or omission, the Chinese content shall prevail.

 

important hint:

We hereby remind you:

1. The digital asset itself is not issued by any financial institution or company or this platform;

2. The digital asset market is new, unconfirmed, and may not grow;

3. Digital assets are mainly used by speculators in large numbers, and the retail and commercial markets are relatively less used. Digital asset transactions are extremely risky. They are traded uninterrupted throughout the day and have no restrictions on fluctuations. Prices are easily affected by market makers and global government policies. Volatility due to the impact of;

4. If this platform believes that you have violated this agreement based on its unilateral judgment, or the services provided by this platform or your use of the services provided by this platform are illegal according to the laws of your jurisdiction, we have the right to suspend or terminate at any time Your account, or suspend or terminate your use of the services or digital asset transactions provided by this platform. Anyone located in the United States is prohibited from using the services provided by this platform. /5. Digital asset trading has extremely high risks and is not suitable for most people. You understand and understand that this investment may cause partial or total loss, so you should decide the amount of investment based on the degree of loss that you can bear. You understand and understand that digital assets will generate derivative risks, so if you have any questions, it is recommended to seek the assistance of a financial advisor first. In addition, in addition to the risks mentioned above, there will also be unpredictable risks. You should carefully consider and use clear judgment to evaluate your financial situation and the above-mentioned risks before making any decision to buy or sell digital assets, and bear all losses arising therefrom. We are not responsible for this.

 

1. Service content

This platform provides you with digital currency asset trading online platform services and transaction appeal and arbitration services (including but not limited to services such as digital asset transactions). This platform does not participate in the buying and selling of digital assets itself as a buyer or seller; this platform does not Provide any country's legal currency deposit and withdrawal related services.

1. For the registration information provided by the user, the user agrees to:

(1) Provide legal, true and accurate personal information;

(2) If there is any change, update user information in time. If the registration information provided by the user is illegal, untrue, or inaccurate, the user shall bear the corresponding responsibilities and consequences arising therefrom, and the platform reserves the right to terminate the user’s use of the platform’s services.

2. You have the right to browse digital currency transaction information on this platform, and have the right to submit digital currency asset transaction instructions and complete digital currency asset transactions through this platform.

3. You have the right to use the digital currency wallet service provided by this platform.

4. Other services that this platform promises to provide you.

 

2. Service rules

You promise to abide by the following service rules of this platform:

1. You should abide by laws, regulations, and policy requirements, ensure the legitimacy of all digital asset sources in your account, and must not engage in illegal or other activities that damage the rights and interests of this platform or third-party vendors on this platform or using this platform's services. Such as sending or receiving any information that is illegal, illegal, or infringing on the rights of others, sending or receiving pyramid marketing materials or other harmful information or speech, using or forging the email header information of this platform without the authorization of this platform.

2. You should abide by laws and regulations, and properly use and keep the security of your platform account and login password, fund password, and the mobile phone number bound to it when registering, and the mobile phone verification code received by the mobile phone. You are fully responsible for any operation and consequences of using your platform account and login password, fund password, and mobile phone verification code. When you find that this platform account, login password, or fund password, verification code is used by an unauthorized third-party manufacturer, or there are other account security issues, you should immediately and effectively notify the platform and request the platform to suspend the service of the platform account . The platform has the right to take action on your request within a reasonable time, but the platform does not bear any responsibility for the consequences (including but not limited to any loss of you) that have occurred before the action is taken. You are not allowed to give, borrow, rent, transfer or otherwise dispose of this platform account to others without the consent of this platform.

3. You agree that you are responsible for all activities that occur under your account and password on this platform (including but not limited to information disclosure, publishing information, online click to agree or submit various rules and agreements, online renewal agreements or purchase services, etc.) .

4. When you conduct digital asset transactions on this platform, you must not maliciously interfere with the normal progress of digital asset transactions or disrupt the order of transactions; you must not interfere with the normal operation of this platform or interfere with other users' use of the platform services by any technical means or other means; The goodwill of this platform shall not be maliciously slandered by means of fictitious facts, etc.

5. If you have a dispute between online transactions and traders stationed on the platform, you must not request the platform to provide relevant information through channels other than judicial or administrative.

6. In the process of using the services provided by this platform, the taxable taxes and all hardware, software, service and other expenses incurred by you shall be judged and borne by you alone.

7. You shall abide by this Agreement and other terms of service and operating rules that are published and updated by this platform from time to time, and have the right to terminate the use of the services provided by this platform at any time.

 

Three, trading rules

This platform implements an order system for settled traders. After you fully accept all the content contained in the transaction information, you can click the button to trade. After you place the order, the system will automatically match you with the trader to match the transaction. After you submit a transaction order, it means that you authorize this platform to match your transaction order.

1. During the transaction process, you have the right to cancel the order at any time before you click the confirm payment button.

2. You can view the corresponding transaction records through the transaction details of this platform, and review your own detailed transaction records.

3. If you have made a successful payment but clicked to cancel the order, remit money to the bank account of another trader, or overpaid due to errors in your transaction operations, the platform shall not be responsible for the loss of assets caused by such circumstances.

 

4. Provision, modification and termination of services

We reserve the right to revise this agreement from time to time, make announcements on the website, and no longer notify you separately. The changed agreement will be marked on the homepage of this agreement with the time of change, and once it is published on the website, it will automatically take effect immediately. You should browse and pay attention to the update time and content of this agreement from time to time. If you do not agree to the relevant changes, you should immediately stop using the platform services; your continued use of the platform services means that you accept and agree to the revised agreement constraint.

1. While accepting various services on this platform, users agree to accept various information services provided by this platform. The user hereby authorizes this platform to send business information to his account, email, mobile phone, etc. Users can enter the relevant page of this platform to change their contact information.

2. This platform reserves the right to modify or discontinue the service at any time without prior notice to the user. This platform has the right to exercise the right to modify or discontinue the service without being responsible to the user or any third party that is not directly related. We have taken reasonable measures to ensure the accuracy of the website information, but we cannot guarantee its accuracy, and will not be responsible for any delays due to the information on this platform or the failure to link to the Internet, send or receive any notifications and information Or loss directly or indirectly caused by failure.

3. Within the scope of the law, no matter in the following situations: information network equipment maintenance, information network connection failure, computer, communication or other system failures, power failures, strikes, labor disputes, riots, uprisings, riots, Service termination or service delay caused by insufficient productivity or production materials, fires, floods, storms, explosions, wars, government actions, judicial administrative organ orders, other force majeure or the inaction of third parties, and the losses suffered by users as a result, This platform does not assume responsibility.

4. This platform has the right to log out of your account on this platform in accordance with this agreement, and this agreement terminates on the day the account is logged out.

5. This platform has the right to terminate all services of this platform in accordance with this agreement, and this agreement terminates on the day when all services of this platform are terminated.

6. After the termination of this agreement, you have no right to require this platform to continue to provide it with any services or perform any other obligations, including but not limited to requiring this platform to retain or disclose to you any information in its original platform account to you Or the third party forwards any information that it has not read or sent.

7. The termination of this agreement does not affect the observant party's request for other responsibilities from the breaching party.

 

5. Confidentiality of user information

1. The user information of this platform referred to in this agreement refers to information that complies with laws, regulations and related regulations, and complies with the following scope:

(1) Personal information provided to this platform when users register on this platform;

(2) When users use the services of this platform, participate in activities on this platform, or visit web pages on the website, the platform automatically receives and records user browser-side data, including but not limited to IP address, data in website cookies, and Web page records requested by users;

(3) User personal information legally obtained by this platform from business partners;

(4) Other user personal information obtained by this platform through legal means.

2. This platform promises that without statutory reasons or the user's prior permission, this platform will not disclose the user's password, name, mobile phone number, certificate number and other non-public information to any third party.

3. Under the following legal circumstances, the user's personal information will be partially or fully disclosed.

(1) Disclosure to the user or other third parties with the consent of the user;

(2) Disclosure to administrative, judicial or other legally required third parties in accordance with relevant provisions of laws and regulations, or requirements of administrative agencies;

(3) Other disclosures made by this platform in accordance with relevant laws and regulations.

Six, user rights

1. User name, password and security of the user:

(1) The user name cannot be registered repeatedly, and once the user name is successfully registered, it cannot be changed.

(2) Once a user has successfully registered and become a user of this platform, he will get a user name and password, and be responsible for all activities and events that occur after logging in to the system with this group of user names and passwords, and bear all the words issued by the user name. , Behavior, etc. directly or indirectly caused by legal liabilities.

(3) The user is obligated to properly keep the platform account, user name and password, SMS verification code, and Google verification code. The user will be fully responsible for the security of the user name and password, and Google key. The user is responsible for any legal consequences caused by the disclosure of the user name or password and Google key due to the user's reasons. The platform is not responsible for the property losses caused by the disclosure of this information due to the user's own reasons. Since this platform is a P2P over-the-counter trading platform, the login password, anti-phishing code, etc. must not use the same password, otherwise there will be security risks, and the relevant responsibilities shall be borne by the user.

(4) If the user password is lost, it can be retrieved through the link sent by the registered e-mail or through the verification code of the mobile phone. After verifying the login, you can reset the password. If users find any illegal use of user names or other security vulnerabilities, they should immediately inform this platform.

(5) This platform will not ask for passwords from any user, and will not allow users to recharge any digital assets in any account or wallet address that is not provided by the trading center of this platform. Please do not believe in any non-official release of this platform. Fraud information, the platform is not responsible for the losses caused by recharging digital assets in accounts and wallet addresses not provided by the trading center of this platform.

2. The user has the right to modify the information that can be modified in the personal center and security settings of his account, choose to enter introductory text, and decide whether it is not required. When publishing advertising information, users should check repeatedly. Publish, if publishing errors, you can click off the shelf in the trading center to re-publish. This platform is not responsible for transaction disputes caused by errors in personal information (including personal bank account information, contact information, etc.).

3. Users have the right to browse the information details and transaction information of Bitcoin on this platform and publish articles and opinions that comply with national laws and regulations and the rules of this platform;

4. Users have the right to obtain rewards such as rebates and cashbacks given by the platform in accordance with the relevant regulations of this platform (such as proportional cashbacks for handling fees, etc.);

5. Users have the right to participate in various online and offline activities organized by this platform in accordance with the activity rules published by this platform.

6. Users have the right to view the information under their account on this platform.

7. Users have the right to use the functions provided by this platform to operate and enjoy other various services provided by this platform in accordance with the regulations of this platform.

 

Seven, user obligations

1. Do not use this platform to endanger national security, reveal state secrets, or infringe the lawful rights and interests of national social collectives and citizens, and do not use this platform to produce, copy and disseminate the following information:

(1) Inciting resistance or undermining the implementation of the Constitution, laws and administrative regulations;

(2) Inciting to subvert state power and overthrow the socialist system;

(3) Inciting to split the country and undermining national unity;

(4) Inciting ethnic hatred, ethnic discrimination, and undermining ethnic unity;

(5) Fabricating or distorting facts, spreading rumors, disturbing social order;

(6) Propagating feudal superstition, obscenity, pornography, gambling, violence, murder, terror, abetting crime;

(7) Openly insulting others or fabricating facts to slander others, or carrying out other malicious attacks;

(8) Damage to the credibility of state agencies;

(9) Other violations of the Constitution and laws and administrative regulations;

(10) Conducting commercial advertising activities.

2. Users shall not maliciously register accounts on this platform through any means, including but not limited to registering multiple accounts for the purpose of profit-making, hype, cashing, etc. The user shall also not embezzle other user accounts. If the user violates the above regulations, the platform has the right to directly take all necessary measures, including but not limited to deleting the content posted by the user, canceling the stars, honors and virtual wealth obtained by the user on the website, digital assets, suspension or seizure User accounts, cancellation of benefits gained from violations, and even prosecution of users’ legal liabilities through litigation.

3. Users are prohibited from using this platform in any form as a place, platform or medium for engaging in various illegal activities. Without the authorization or permission of this platform, users may not borrow the name of this site to engage in any commercial activities, nor use this platform as a place, platform or medium for engaging in commercial activities in any form. If the user violates the above regulations, the platform has the right to directly take all necessary measures, including but not limited to deleting the content posted by the user, canceling the stars, honors and virtual wealth obtained by the user on the website, digital assets, suspension or seizure User accounts, cancellation of benefits gained from violations, and even prosecution of users’ legal liabilities through litigation.

4. All information released by users in various forms on this platform shall comply with relevant national laws and regulations and relevant regulations of the website, comply with social public order and good customs, and shall not infringe the legitimate rights and interests of any third-party main body, otherwise the user shall bear the responsibility of the result. All legal consequences of, and the loss suffered by this platform as a result, the right to recover from the user.

5. Users are prohibited from using this platform to engage in all illegal transactions or illegal acts such as money laundering, smuggling, commercial bribery, etc. If any suspected illegal transactions or illegal acts are found, the platform will adopt various methods that can be used, including but not limited to freezing accounts , Notify the relevant authorities, etc., we do not assume all the responsibilities arising therefrom and reserve the right to hold relevant persons accountable.

6. Users are prohibited from using this platform to conduct malicious market manipulation, improper trading and other unethical trading activities. If such incidents are found, the platform will warn and restrict all unethical behaviors such as malicious price manipulation and malicious influence on the trading system. For preventive protection measures such as transactions and account closures, we do not assume all responsibilities arising therefrom and reserve the right to hold relevant parties accountable.

 

8. Refusal to guarantee and exemption

1. As a third-party platform of the "Internet Service Provider", this platform does not guarantee that the information and services on the website platform can fully meet the needs of users. This platform does not assume legal responsibility for errors, insults, defamation, omissions, obscenity, pornography, or profanity that users may encounter in the process of accepting the services of this platform.

2. Due to the particularity of the Internet, this platform does not guarantee that the service will not be interrupted, nor does it guarantee the timeliness and security of the service, and does not assume any responsibilities not caused by this platform. This platform strives to enable users to safely access and use this platform, but this platform does not declare or guarantee that this platform or its server is free of viruses or other potentially harmful factors; therefore, users should use industry-recognized software to check and kill Any virus in files downloaded from this platform.

3. This platform is not responsible for the preservation, modification, deletion or storage failure of information posted by users. We are not responsible for typographical errors, negligence, etc. on the website that are not deliberately caused by this platform. This platform has the right but no obligation to improve or correct omissions and errors in any part of this platform.

4. Unless the platform expressly agrees in written form, the platform does not treat any content information obtained by users from this platform in any way (including but not limited to including, via, connecting or downloading), including but not limited to advertisements, etc. Guarantee its accuracy, completeness and reliability; this platform is not responsible for any products, services, information or data that users purchase or obtain due to the content information on this platform. The user bears the risks caused by the use of the information content of this platform.

5. The user comments posted by all users on this platform only represent the user's personal views, and it does not mean that this platform agrees with their views or confirms their descriptions. This platform does not bear any legal responsibility for user reviews.

6. This platform has the right to delete all kinds of information on this platform that does not comply with laws or agreements, and reserves the right not to notify users.

7. All notices sent to users will be delivered by this platform through official page announcements, site messages, emails, customer service calls, SMS or regular letters. Any activities or information that are not obtained through the formal channels of this platform, such as winning prizes, discounts, rebates and commissions, etc., this platform does not assume legal responsibility.

8. This platform has the right to adjust the fee rates for withdrawals, transfers, transactions, etc. according to market conditions, and has the right to decide the termination of the promotion period of the event.

 

Nine, about the agreement

1. This service agreement is an important legal document between this platform and users who register as users of this platform and use the services of this platform. Any other written or oral expressions of intentions of this platform or users that are inconsistent with this agreement shall be This agreement shall prevail.

2. If any clause of this agreement is deemed illegal, invalid or unenforceable for any reason, these provisions shall be regarded as severable and shall not affect the legal effect of any other clauses.

3. This agreement takes effect when the user selects the network service terms on the registration page of the platform, completes the registration procedure, and obtains the account and password of the platform, and is binding on the platform and the user.

4. All disputes, claims or other matters arising from or related to the user's use of this platform are governed by the laws of the Republic of the Philippines. Disputes between users and this platform should first be resolved through negotiation based on the principle of good faith. If the negotiation fails, you can file a lawsuit through the local courts of the Republic of the Philippines.

5. All the content of this agreement is a contract made in accordance with the laws of the Republic of the Philippines, and its establishment, interpretation, content and execution shall be governed by the relevant laws and regulations of the Republic of the Philippines; any claims or litigation arising from or related to the services agreed in this agreement shall be It shall be governed, interpreted and enforced in accordance with the laws of the Republic of the Philippines. For the avoidance of doubt, this clause clearly applies to any infringement claims against us. Any court of jurisdiction or venue for any claims or litigation against us or related to us is in the Republic of the Philippines. You unconditionally obtain exclusive jurisdiction for litigation and appeals in the courts of the Republic of the Philippines. You also unconditionally agree that any disputes or issues related to this agreement or any claims and litigation arising from the place or the court shall be exclusively in the Republic of the Philippines. If there is a special agreement on jurisdiction for other businesses on this platform, follow its agreement. The principle of inconvenience to courts does not apply to courts selected in accordance with these terms of service.

 

 

Know your customers and anti-money laundering policies

 

1. Introduction

1.1 We promise to prudently abide by the laws and regulations related to "Know Your Customer" and anti-money laundering and shall not intentionally violate the "Know Your Customer and Anti-Money Laundering Policy". Within the scope of our reasonable control, we will take necessary measures and technologies to provide you with safe services, as far as possible to protect you from the losses caused by the money laundering behavior of the criminal suspect.

1.2 Our know-your-customer and anti-money laundering policy is a comprehensive international policy system, including know-your-customer and anti-money laundering policies in different legal jurisdictions to which you belong. Our sound compliance framework ensures that we meet regulatory requirements and regulatory standards at both the local and global levels, and ensure the continuous operation of this platform.

 

2. Know your customers and anti-money laundering policies are as follows:

2.1 Promulgate know your customers and anti-money laundering policies and update them from time to time to meet the standards required by corresponding laws and regulations;

2.2 Issue and update some guiding principles and rules for the operation of this platform, and our employees will provide services in accordance with the guidance of the principles and rules;

2.3 Design and complete procedures for internal monitoring and control of transactions, such as verifying identity by strict means, and arranging to set up a professional team to be responsible for anti-money laundering work;

2.4 Use risk prevention methods to conduct due diligence and continuous supervision on customers;

2.5 Review and regularly check the transactions that have occurred;

2.6 Report suspicious transactions to the competent authority;

2.7 The identity certificate, address certificate and transaction record certificate files will be maintained for at least six years. If they are submitted to the supervisory authority, you will not be notified otherwise.

2.8 During the entire transaction, the use of credit cards is prohibited.

3. Identity Information and Verification Confirmation

3.1 Identity Information

3.1.1 According to the different regulations of different jurisdictions and different entity types, the content of your information we collect may be inconsistent. In principle, the following information will be collected from registered individuals:

Basic personal information: your name, residential address (and permanent address, if different), date of birth and nationality, and other information available. Identity verification should be based on documents issued by the official or other similar authority, such as passports, ID cards or other identity documents required and triggered by different jurisdictions. The address you provide will be verified using appropriate methods, such as checking passenger transportation tickets or interest rate tickets or checking the voter register.

Valid photo: Before you register, you must provide a photo of your ID on your chest;

Contact information: telephone/mobile number and/or valid e-mailing address.

3.1.2 If you are a company or other legal entity, we will collect the following information to determine your or trust account

The ultimate beneficiary.

Company registration and registration certificate; a copy of the company’s articles of association and memorandum; detailed certification materials of the company’s equity structure and ownership description, certifying the board of directors resolutions of the authorized client who decides the opening of the platform account and the execution; the company directors as required , Major shareholders and the account holder’s identity certificate of the signatory; if the company’s main business address is different from the company’s mailing address, provide the mailing address. If the company’s local address is inconsistent with its main business address, it will be regarded as a higher-risk customer and need to submit additional additional files.

According to the different regulations of different jurisdictions and different entity types, we require other certifications and documents issued by authoritative departments, as well as documents we deem necessary.

3.1.3 We only accept the English or Chinese version of the identity information. If not, please translate your identity information into the English version and notarize it.

3.2 Confirmation and verification

3.2.1 We ask you to provide all the page content of your identity certificate.

3.2.2 We ask you to provide a photo of your identity document on your chest.

3.2.3 The copy of the certification file should generally be checked against the original certificate. However, if a reliable and suitable authenticator can certify that the copy is an accurate and complete reproduction of the original file, the copy is acceptable. Such certifiers include ambassadors, judicial commissioners, local sheriffs, etc.

3.2.4 The requirements for identifying the ultimate beneficiaries and account control rights are to determine which individuals ultimately own or control the direct customers, and/or determine that the ongoing transactions are executed by others. If it is a business, the identities of major shareholders (such as those holding 10% or more of the voting rights) should be verified. Generally, holding 25% of the shares will be considered within normal risks, and the identity of the shareholders must be verified; when holding 10% of the shares or possessing more voting rights or stocks is deemed high-risk, the identity of the shareholders must be verified.

 

Fourth, monitor transactions

4.1 We set and adjust the daily transaction and withdrawal maximum limits from time to time based on security and actual transaction conditions;

4.2 If transactions occur frequently and concentratedly in a registered user or there are unreasonable circumstances, our professional team will evaluate and determine whether they are suspicious;

4.3 If we identify a suspicious transaction based on our own judgment, we may take restrictive measures such as suspending the transaction and rejecting the transaction, and even if possible, we will reverse the transaction as soon as possible, and report to the competent authority at the same time, but will not notify you;

4.4 We reserve the right to reject registration applications from people who do not meet international anti-money laundering standards or who can be regarded as politically public figures. We reserve to suspend or terminate transactions that are suspicious according to our own judgment at any time, but we do not Does not violate any obligations and responsibilities to you.